How can I request a quotation?

You can request a quotation through our contact form, by telephone, by e-mail or by visiting one of our showrooms. Following an initial consultation, our team will assess your requirements and prepare a tailored proposal.

Is there a charge for a quotation?

No. The initial quotation is provided free of charge and without obligation.

Do you provide interior design projects or only furniture?

Decorpita offers an integrated service that may include consultancy, project design, the supply of furniture, worktops, appliances and professional installation, depending on the agreed scope of the project.

Do you only specialise in kitchens?

No. We develop bespoke solutions for kitchens, walk-in wardrobes, fitted wardrobes, bathrooms, laundry rooms, custom-made furniture and other residential or commercial spaces.

Is the furniture made to measure?

Yes. Every project is developed according to the dimensions, requirements and lifestyle of each client.

Can I choose the materials and finishes?

Yes. We offer a wide selection of materials, colours, wood finishes, lacquers, laminates, stone surfaces, handles and accessories, allowing every project to be fully personalised.

Can I make changes to my project during its development?

Yes. Changes may be made while the project is still under development. Once the final design has been approved and production has begun, any changes will depend on the manufacturing stage and may result in additional costs or revised lead times.

How does the process work?

Our process has been designed to ensure accuracy and peace of mind at every stage:

  1. Initial consultation;
  2. Requirements meeting;
  3. Project development and presentation;
  4. Revisions and approval;
  5. Technical site measurement;
  6. Production;
  7. Delivery and installation;
  8. After-sales support.

Is a site measurement required?

Yes. Before production begins, a technical site survey is always carried out to ensure that every element fits the space perfectly.

Can I visit a showroom?

Of course. You are welcome to visit any of our showrooms during opening hours. For a fully personalised consultation, we recommend booking an appointment in advance. Please note that our Faro showroom operates by appointment only.

What is the average delivery time?

Lead times depend on the size of the project, the selected materials and the manufacturers’ availability. The estimated delivery time will always be specified in your commercial proposal.

Does Decorpita provide delivery and installation?

Yes. Delivery and installation are carried out by experienced specialist teams, ensuring a professional and carefully managed service.

Do you undertake projects throughout Portugal?

Yes. We develop projects across mainland Portugal and, subject to assessment, in international locations as well.

What are the payment terms?

Payment terms are detailed in the commercial proposal and vary according to the type and scale of each project.

Are your products covered by a warranty?

Yes. All products benefit from the applicable statutory warranty, together with the support of our After-Sales Service.

How does the After-Sales Service work?

Should you require assistance following installation, simply contact our Customer Support team. Every request is carefully assessed and managed until it has been fully resolved.

What should I do if I notice an issue upon delivery?

Any issues should be reported at the time of delivery or, if they cannot reasonably be identified immediately, through our official communication channels, preferably accompanied by photographs.

Do you work with architects and interior designers?

Yes. We regularly collaborate with architects, interior designers, property developers and other industry professionals.

Can I supply my own appliances?

Depending on the characteristics of your project, this option may be assessed by our technical and commercial teams.

How can I contact Customer Support?

You can contact us by telephone, e-mail or through the contact form available on our website.

Why should I choose Decorpita for my project?

At Decorpita, we believe that every project should reflect the personality and needs of those who live or work within it. We combine design, functionality, premium-quality materials and personalised support to create distinctive spaces that are built to last and enhance your investment.

What sets Decorpita apart from other companies in the industry?

Our experience, attention to detail, bespoke approach to every project, carefully selected partners and dedicated support throughout every stage of the process distinguish us from others. More than simply supplying furniture, we strive to build long-lasting relationships based on trust.

Will I have a dedicated project manager?

Yes. Every project is assigned a dedicated consultant who will be your main point of contact from the initial consultation through to the completion of the installation.

Does Decorpita undertake commercial projects?

Yes. We develop bespoke solutions for private clients, businesses, offices, hotels, restaurants, property developers and a wide range of commercial environments.

How do you ensure the quality of the installation?

Installation is carried out by experienced specialist teams who follow rigorous quality standards and technical procedures, ensuring a result that meets the highest expectations.

Do you continue supporting clients after the project has been completed?

Yes. Our commitment does not end with installation. We continue to provide dedicated after-sales support and assistance, ensuring our clients’ satisfaction long after their project has been completed.